Like previous review, place is under renovation. Now, as for my stay I would recommend you do not stay here unless Athabasca has no where else with open rooms. Now to go into detail.. You walk in and the clerk at the counter has poor English and did not understand what a cot was, there were 3 of us and our room had 2 beds. She had to call her manager on her cell phone and ask what I was talking about cause she couldn't comprehend what I was explaining to her, having said that they discussed how much to charge me while I was standing right in front of her (Highly unprofessional, staff should be trained to know equipment and pricing) Now to the room, stairs. You will be walking up or down stairs when you are on your way to the room (HEADS UP). Watch your footing when walking up/down the stairs as the floors are not completed inside the "Hotel" and the caps on the ends of steps are not secured properly. Upon entering the non-smoking room it reeked with smoke. Our heater in our room was a plug-in baseboard heater, did not keep the room warm at all. As we inspected the bathroom we could not understand how to get the shower head to put out water due to the complications with the plumbing inside the bathroom.. We were able to rotate the bath outlet 360 degrees while still pouring out water. Now for the most important part about the entire stay inside a hotel no matter where you go, the bed. As I took the comforter off there were stains, yes stains. The pillow covers covered the stains on the pillows as well, this is not acceptable at all. Floors stained, dusty furniture( whether it's from the renovations or lack of cleaning I am not sure). Needless to say I would rather sleep in my truck all night with it running rather than stay inside any room in this establishment.
The worst customer service I have ever had andmy husband and I got food poisoning from there
It's very good for stay........really nice rooms
Strong gas leak smell in lobby. Under renovation which it is in dire need of. Would not go to again prior to all renos being completed
The Staff is so fantastic.
New Western Athabasca Inn is a Canadian Lodging based in Athabasca, Alberta. New Western Athabasca Inn is located at 5211 41 Ave, Athabasca, AB T9S 1A5, Canada.
Please contact with New Western Athabasca Inn using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find New Western Athabasca Inn opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Athabasca
You Might Also Consider